Product Design Manager at Doctor On Demand
San Francisco, CA, US

About Doctor On Demand

Doctor On Demand’s mission is to improve the world’s health through compassionate care and innovation.  We believe that health is personal, and means so much more than treating illness.  We're proud of the care we've provided over the years and the relationships we’ve developed with our patients, as evidenced by the 5-star reviews we continually receive. People use our service to gain access to some of the best physicians and licensed therapists in the country, all whenever and wherever is most convenient.  It’s as simple as opening the Doctor On Demand app on a smartphone or computer.

Through live video visits, our hand-picked, US-trained doctors take patient history, perform an exam, and recommend a treatment plan. Prescriptions, if needed, go directly to the pharmacy of choice. While insurance isn’t required, tens of millions of Americans enjoy covered medical and mental health visits through employer and health plan partnerships. To learn more about the hundreds of medical issues we treat, visit us at doctorondemand.com.

About the Team

Doctor On Demand’s product and design team is growing, and we’re looking for a Product Design Lead with a passion for making a difference in people's lives. We’re solving big problems through the intersection of design and technology -- problems that give you autonomy to build meaningful solutions across the product.

Your responsibilities:

Design solutions for some of our biggest problems using research, prototyping, user testing, data, and best in class design

Collaborate cross functionally with product managers and engineers to build solutions to complex healthcare problems

Iterate on and explore various designs and approaches to a problem

Mentor and give feedback to other designers on design process and quality

Advocate for our members and doctors by deeply understanding their problems and exploring thoughtful solutions

Requirements:

10 years of experience solving complex user problems and a portfolio to go with it

Deep understanding of design principles, UX patterns

Expert understanding of desktop, mobile web, native iOS and Android platforms -- and have a point of view about when it’s best to follow platform-specific conventions

Bachelor’s Degree in User Experience Design, Human Computer Interaction, Human Factors, Visual or Interaction Design, or related discipline

Experience conducting and applying customer research

Ability to prototype solutions for rapid feedback and concept validation

You have led the design for complex products before and are able to show the impact of the work you have done

Currently authorized to work in the United States as no sponsorship is available for this position

Perks:

Be a core leading member of a dynamic and creative product team

Fluid work hours, fun, fast-paced environment

Full benefits + salary + stock options

Unlimited PTO

401(k) program with matching

Meals provided several days per week

Continuing education stipend

Finish your day knowing you are working to connect people to a service that helps people and has saved lives