Account Management Enablement Manager at Highspot
Seattle, WA, US

About Highspot

Highspot helps sales teams improve customer conversations and achieve their revenue goals. From content optimization and performance analytics to in-context training, guided selling, and more, the Highspot platform delivers enterprise-ready features in a modern design that sales reps and marketers love. Using Highspot, marketing leaders have deep insights and analytics into the performance and influenced revenue of content, campaigns, and marketing assets.  What makes the solution special? It’s loved by sales reps globally, and is the #1 rated sales enablement platform on G2 Crowd.
 
About the Role

The Revenue Enablement team at Highspot is an integral part of the company and sits at the intersection of leadership, marketing, account development, sales, and services. Revenue Enablement and Revenue Operations work together to strategically and proactively optimize the effectiveness and efficiency of our go-to-market (GTM) teams. Our work is imperative to driving consistent and scalable growth.
 
In this role, you will be joining the Revenue Enablement team reporting to the Manager of Revenue Enablement. Our mission is to empower Highspot’s customer-facing teams with the most effective knowledge and content to accelerate revenue growth.
 
You will be jumping into many different projects and will be resilient, resourceful and tenacious when working cross-functionally. You will be working very closely with the Sales team; Sales Leadership, Account Managers, Sales Engineers, and our Services team.  Over time, you will have the opportunity to help shape and grow not just the team, but also the product.

What You'll Do

        You will partner with Sales Leadership, Account Management and subject matter experts across Highspot to create, manage, and optimize the onboarding and ongoing training program for the Account Management team.
        You will work with internal customers and stakeholders to define project priorities and requirements for the Account Management team that align with our go-to-market strategy.
        You will become an expert on our software, customer, and our market, as well as be able to identify, prioritize and execute on both tactical and strategic projects.
        Strategically package and deliver resources, content, and messaging through our channels.
        You will identify and share best practices of top performers to amplify across the Account Management team.
        You work well cross-functionally with other teams such as executives, product marketing, sales, services and make sure their objectives are met, opinions are considered, and plans communicated.
        You will collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.
        You will dig deep into Highspot analytics to identify opportunities and evaluate the success of our efforts.
        You will work closely with industry experts to understand industry direction and trends and identify opportunities for R&D that can set us apart from the competition.

Your Background

        You have experience managing training and/or enablement projects for customer-facing teams.
        You have exceeded performance in a revenue-generating sales role or have experience in customer success/account management.
        You are curious and passionate about the problem Highspot solves for businesses.
        You can see the big picture, create innovative solutions, adapt to change, and relate to the unique needs of a salesperson.
        Ability to work with varying seniority levels, including internal staff, managers, and executives.
        You have experience in consumer or B2B SaaS and understand the mechanics and economics of a SaaS business.
        You have a technical degree or equivalent work experience.

Benefits

Comprehensive medical, dental, and vision benefits
401(k) Matching
Paid parental leave
Flexible work and vacation schedules
Discounted ClassPass membership
Discounted phone plan through Verizon
2 volunteer days per year
Transportation benefits
Competitive compensation and stock options
Fully-stocked kitchen
Annual company-wide events
Meaningfully contribute to a compelling vision!
 
Equal Opportunity Statement

We aim to build an inclusive workforce. If you’re passionate about this role, but do not meet 100% of the qualifications listed above, we still encourage you to apply. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.