Sales Development Representative at SendBird
San Mateo, CA, US

At Sendbird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.

We are looking for a Sales Development Representative with drive, energy, and a capability for sparking conversations with prospects. You will play a critical role in our sales team by prospecting, discovering, and expanding business opportunities. You will identify the right customers, qualify them, help nurture the long-term relationship and convert them to real opportunities. We expect you to have the drive to achieve ambitious goals, and yet work with the team to streamline operational excellence.


Collaborate with marketing and sales to build a pipeline for strategic accounts, 

Identify key contacts for target accounts, and firmly build the foundations for sales engagement

Engage prospects across multiple channels including phone, email, LinkedIn, and more

Add value by providing the right content for each opportunity, ie. case studies, screencasts, presentations, event invitations

Manage, track and report sales activities and results using Salesforce


You have the discipline to work with autonomy in a fast-paced environment

You’ve accomplished something you’re really proud of

Have a high level of integrity

Love prospecting


Prior experience in lead generation, sales and/or marketing

Passion for understanding and explaining technology

Excellent communication and writing skills

Impeccable work ethic and dedication towards customers

A quick learner with positivity, and a sense of humor

Strong alignment with company values


Tech-savvy and/or previous experience with web and mobile development projects

Formal SaaS lead generation training at an extremely competitive sales environment

Experience in digital industries (communities, live-streaming, on-demand, e-commerce, gaming, etc)


Pick your new laptop!

4 weeks PTO!

100% Paid Benefits

12 US Paid Holidays

Fun working environment!

Flexible work schedule

Opportunity to work for one of the hottest startups on the planet!


Sendbird is the world's leading chat & messaging platform as a service in addition to voice and video. Our mission is to build connections in a digital world.  We believe that digital doesn't have to mean impersonal. That physical boundaries shouldn't create relationship boundaries. We believe in authenticity over superficiality, and in conversations over text messages.

We’re a Y Combinator alumnus (W16) and have raised over $120M from leading investors including ICONIQ Capital, Tiger Global Management, Shasta Ventures, August Capital, and FundersClub. We are headquartered in San Mateo, CA (50+ employees) with an Asia-Pacific office in Seoul (100+ employees).