Product Manager at Zwift
London, GB

About Zwift:

Zwift is the fitness company born from gaming, and we’re on a mission to make More People. More Active. More Often. The Zwift platform mixes the intensity of training with the immersive and engaging play of gaming. Ride or run virtual worlds with a motivating community in over 195 countries and counting! Launched from the sunny shores of Long Beach, California in 2014, we have grown to over 300 Watopians (that’s what we call our employees) and have locations in New York and London. 

Not anywhere close to those cities or interested in relocating? Ask us about a remote option. We are willing to consider remote opportunities where it makes sense because we’re here to disrupt the fitness industry! 

Some reasons we think you will love it here:

We are a creative, innovative, and passionate team. Where world-class talent can do their best work while having fun. Elevating teammates and looking within to always level up is deep in Zwift's DNA. Zwift's inclusive, "One Zwift for All" value is something that is worked on daily. And bringing your authentic voice is expected. Whether you’re a current Zwifter, at the beginning of your fitness journey, or neither one of these, there is a place for you here. Ready to join our growing community?

How we’re handling Covid-19:
We are beyond grateful to continue to grow as a company during this unusual time. Our #1 priority is ensure the health, safety, and sanity of our current and future Watopians. We want to share with you what we’re doing and what you can expect.

Since March, all of our Watopians have been working remotely and will continue to do so until we know it is safe to collaborate in person again. As you go through the virtual interview process, don't be alarmed if children or pets make a guest appearance. We won't think twice if we get to meet any members of your family. If we are fortunate to welcome you to the team, we will get you all the necessary equipment, hardware, and furniture needed to get you ergonomically set up and productive at home. 

Work From Home (WFH) life can be challenging in many ways. We have and will continue to take steps that ease some of the burden for our Watopians including: 

  • Monthly stipends to help offset additional expenses incurred with WFH
  • Access to Headspace - a mediation app to bring us all back to our zen
  • Friday afternoons off all summer

We care about you as our candidate too, so let your Talent Engagement Partner know if there’s anything we can do to make your interview process go more smoothly. We are in this together and always looking for ways to enhance our new interview experience.

Roles & Responsibilities

  • Responsibility for creating some of Zwift’s new hardware products
  • Gathering, analysing and presenting market information and customer insights to support hardware product creation
  • Building and maintaining Product Requirement Documents 
  • Developing and managing the product road map
  • Managing software / hardware interactions across new products
  • Conducting competitor research and analysis
  • Implementing and analyzing customer surveys (through cross functional resources)
  • Input into the creation of sales and marketing tools
  • Creation and delivery of training for customer support
  • Working with cross functional teams to assure product remains on track for launch

Skills & Experience

  • 3-5 years experience in consumer goods as a product manager (Software or Hardware)
  • Has a good understanding of Zwift’s market, customer base and competitors
  • Experience launching electronic consumer products or connected devices
  • An analytical mindset, able to disseminate key trends, market research and consumer feedback to create best in class products
  • Experience of working in or the ability to thrive in a startup environment and be a key player in supporting the product team
  • Ability to communicate with all areas of the business, bridging tech and non-tech stakeholders
  • A degree in Business or Marketing preferred (but other degree disciplines considered)
  • Experience of working in the fitness / sports industry ideal

Bonus Points:

  • Passion for cycling, running, triathlons, and other sports
  • Passion for video games
  • Experienced Zwifter