Global Sales Enablement Specialist at SendBird
San Mateo, CA, US

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 30 countries around the world and serve a wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce. We are working with some of the best customers in every industry, and since graduating Y Combinator in 2016, we have become one of the fastest growing startups in Silicon Valley.

SendBird is headquartered in San Mateo, California and have an APAC office in Seoul, South Korea. 

Sendbird is looking for an enthusiastic, highly organized, curious, and hardworking Sales Enablement Specialist to join our growing Enablement Team! This role reports to the Global Sales Enablement Manager and will partner with the Regional Sales Enablement Managers and Heads of Sales. The Sales Enablement Specialist will have a strong aptitude for relationship development, enjoys coordinating logistical details, and is excited by supporting customer-facing teams in a thriving SaaS company. This role is a versatile position, and will gain exposure and responsibility to many aspects of business in a fast-paced environment. Your role will help to equip the customer-facing teams with the knowledge, tools, and process to succeed.

WHAT YOU WILL DO

  • Support the sales hire onboarding program with activation of appropriate systems (i.e. Google Groups, SalesLoft, Highspot, Brainshark, etc.)
  • Coordinate scheduling logistics, communication, and execution for virtual training sessions (periodic new hire onboarding, monthly sales readiness training, and annual sales kick-off)
  • Assist in the development of sales and GTM training content and materials
  • Catalog and organize training content in our enablement and learning tools
  • Oversee the content database to assure the accuracy and freshness of content
  • Partner closely with our global sales team to keep them informed about new processes, operational updates, and best practices 
  • Work cross-functionally with marketing, sales and customer support, and product teams
  • Assist Sales Enablement Managers with aspects of enablement programs and activities

WHO YOU ARE

  • Collaborative and enthusiastic with a positive and friendly attitude
  • Problem solver and resourceful, will take initiative and follow through to completion
  • Curious and persistent, can identify business needs and propose solutions
  • Organized with high attention to detail
  • Strong verbal and written communicator
  • High integrity and strong work ethic
  • Willing to travel and support a globally distributed team

EXPERIENCE AND SKILLS

  • BA/BS degree preferred
  • 2+ years of related sales support/operations, or program management experience
  • Experience working on cross-functional projects and prioritizing multiple tasks concurrently
  • A passion for motivating and helping people learn and improve

ADDITIONAL BENEFITS

  • Pick your new laptop!
  • 4 weeks paid time off!
  • 99.99% paid Benefits
  • 12 US paid Holidays
  • Fun working environment 
  • Flexible work schedule
  • Opportunity to work for the hottest startups on the planet!

ABOUT SENDBIRD

SendBird is the world's leading chat & messaging platform as a service. Our mission is to digitize human interactions for businesses. Our platform delivers billions of messages per month to help people connect through the products and apps they love.

We’re a Y Combinator alumnus (W16) and have raised over $120M from leading investors including ICONIQ Capital, Tiger Global Management, Shasta Ventures, August Capital, and FundersClub. We are headquartered in San Mateo, CA (40+ employees) with an Asia-Pacific office in Seoul (50+ employees).