Sr. DevOps Engineer at TigerConnect
Santa Monica, CA, US

As an integral part of the operations team, the Sr. DevOps Engineer will be in charge of making sure the TigerConnect service stays an industry leader and has the top level of reliability in the industry. Join us and help manage the Amazon EC2 and additional cloud / hosted infrastructure. Responsibilities will include monitoring and tuning the performance of the infrastructure and identifying and correcting bottlenecks in the system while working with development teams on optimizations and best-practices.

The Sr. DevOps Engineer will have at least 5+ years of commercial experience as full stack Software Developer and/or Linux Systems Administrator, with at least 3 years of current commercial experience as a DevOps Engineer working on a high-availability, high-traffic site.

The ideal candidate's background will include systems programming or scripting in dynamic languages (ruby, python, bash, perl, javascript).

What You'll Own:​

  • Develop automation tools  to help engineering team efficiency
  • Build upon and maintain the current CI/CD pipeline.
  • Contribute to the design and architecture of TigerConnect platform and infrastructure.  
  • Participate in on-call rotation to assist with incident response and maintain product uptime.
  • Collaborate with and assist QA in performing load tests and assessing performance optimization.
  • Improve monitoring and ops tools for better efficiency.

What You’ve Accomplished:

  • 5+ years experience as a DevOps Engineer (experience developing & maintaining infrastructure for a highly-available, highly-reliable, high traffic product) 
  • BS, MS, or PhD in Computer Science, MIS, or equivalent
  • Previous experience owning AWS architecture, design, & managed service offerings (RDS, elasticache, auto-scaling, & similar tools/ environments)
  • Exposure to or experience working with Erlang, Go, NodeJS, HCL, JSON is a plus

What You Bring to the Table:

  • Previous experience developing Infrastructure as code / cloud / data center automation (Jenkins, Cloud Formation, Chef, Ansible, Terraform)
  • Experience with public cloud platforms such as AWS or GCP
  • Experience developing in open source databases (Redis, Cassandra, Elasticsearch)
  • Experience using or implementing monitoring systems such as Prometheus, Sensu, Logstash, Kibana, Graphite, etc.
  • Previous experience utilizing messaging systems such as Kafka, Pulsar.
  • Experience utilizing containerization tools (Docker or Kubernetes). 
  • Knowledge of common Unix network protocols (ssh, tcp, http, snmp, smtp)
  • AWS Certification (is a plus)

Who We Are:

TigerConnect is healthcare’s most widely adopted communication platform – uniquely modernizing care collaboration among doctors, nurses, care teams, and patients. TigerConnect is the only solution that combines a consumer-like user experience for both clinical and patient communication with serious security, privacy, and clinical workflow requirements that today’s healthcare organizations demand. TigerConnect accelerates productivity, reduces costs, and improves patient outcomes.

Trusted by more than 6,000 healthcare organizations, TigerConnect maintains 99.99% verifiable uptime and processes more than 10 million messages each day. 

It is recognized as a top Cyber Security Company to Know, one of the 5 Sizzling Silicon Beach Startups to Watch by Entrepreneur, Best Tech Startups in Santa Monica (2019 & 2020) and a Best Places to Work in Healthcare 5 years in a row (2015201620172018, and 2019). TigerConnect currently has over 150 employees with offices in Santa Monica, San Jose, and Shanghai.

Why We’re Different:

  • Prime office space in the major tech ecosystems of California - Silicon Beach and Silicon Valley - each complete with a loaded fridge and tons of other perks (think rock climbing wall, food trucks, yoga, happy hours & more)
  • An opportunity to work closely with a proven executive team, board, and serial entrepreneurs (
  • A fun environment that embraces a “work hard-play hard” culture
  • We have team members that love what they do and are willing to go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows
  • This is a full time opportunity with a competitive salary, medical benefits, and 401K matching plan