Sr. Quality Assurance Engineer at Doctor On Demand
San Francisco, CA, US

About Doctor On Demand

Doctor On Demand’s mission is to improve the world’s health through compassionate care and innovation.  We believe that health is personal, and means so much more than treating illness.  We're proud of the care we've provided over the years and the relationships we’ve developed with our patients, as evidenced by the 5-star reviews we continually receive. People use our service to gain access to some of the best physicians and licensed therapists in the country, all whenever and wherever is most convenient.  It’s as simple as opening the Doctor On Demand app on a smartphone or computer.

Through live video visits, our hand-picked, US-trained doctors take patient history, perform an exam, and recommend a treatment plan. Prescriptions, if needed, go directly to the pharmacy of choice. While insurance isn’t required, tens of millions of Americans enjoy covered medical and mental health visits through employer and health plan partnerships. To learn more about the hundreds of medical issues we treat, visit us at

As a member of our QA team, you will be responsible for testing the Doctor on Demand mobile applications as well as the Web-based Patient and Provider applications. Primary responsibilities include bug submission and fix verification, regression testing, test-case maintenance and helping to maintain the high level of quality we expect in our products.

Our engineering team is small and moves quickly, working on weekly releases and frequent app updates. You’ll fit into our team perfectly if you’re energetic and enjoy a supportive and fast-paced environment. Our QA team is the gatekeeper for a world-class health care service dedicated to providing compassionate care.


  • Test web and mobile applications to identify software defects

  • Document and write test cases and documentation

  • Provide recommendations on improvements to the user experience

  • Triage issues reported by the support team

  • Participate in Engineering and Product Design meetings

  • Work closely with the developers to report and isolate issues

  • Track, manage and resolve defects using JIRA and TestRail

  • Provide guidance and leadership to peers


Skills required for the role include:

  • 7+ years experience testing mobile apps and web-based applications

  • 5+ years in a leadership role

  • Ability to distinguish between bugs caused by data vs. software

  • Experience testing API calls and web services

  • Experience testing systems using multiple environments (DEV, QA, PROD)

Great members of the team will also:

  • Work efficiently and independently, with a sharp eye for detail

  • Understand and appreciate the challenges of delivering quality healthcare

  • Be eager to create to be a part of team that truly puts the customer, or in our case the patient first

  • Comfortable juggling multiple projects

Bonus Points:

  • Experience testing mobile VOIP or video conference solutions in the wild

  • Experience with automation

  • Exposure to the entire lifecycle of a software release

  • Experience in telemedicine or the healthcare industry


  • Be a core leading member of a small, elite product/engineering team

  • Be part of a startup that is gaining national recognition and actually making a difference

  • Fluid work hours, fun, fast-paced environment

  • Full benefits + competitive compensation

  • Unlimited PTO, wellness allowance and others