QA Lead at Lattice
San Francisco, CA, US

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive.  In an age where innovation is happening all around us, there's commonality – people are driving these changes. We offer a solution that helps companies put employees first. Lattice is a people management tool that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, and goal setting in a way that allows companies to focus on employee development, growth, and engagement. Since launching in 2016 we have grown to over 1,900 customers globally, including brands like Slack, Pinterest, Reddit, Glossier, and Asana.

We’re a small and impactful team of software engineers continuously working to improve our product and our craft. We use a modern, cutting-edge tech stack and love experimenting with new technologies to create our products. We work highly cross-functionally in partnership with our Sales, Customer Success, Product and Design teams to shape the product we support.

Who You Are 

You are a leader who has developed and refined your approach to QA from past experience supporting customer-facing web applications. You have a passion for shipping high-quality and delightful products, and enjoy working with cross-functional stakeholders to establish quality-related expectations across roles.


  • You have 6+ years of QA engineering experience.
  • You have experience managing the efforts of other QA engineers, either through direct or indirect management responsibilities.
  • You have experience working with test automation frameworks and are comfortable authoring software tools and automation scripts.
  • You have experience collaborating with other engineering leaders and cross-functional team members.
  • You have experience with a variety of both functional and non-functional testing methodologies (unit, integration, acceptance, regression, performance, compatibility).
  • Preferably, you have professional experience with the technologies with which we work (Node.js, React, Cypress, CircleCI, Postgres, Amazon Web Services, Docker). 


As Lattice’s first QA hire, you will help shape the role of QA and partner closely with Engineering to build a quality-driven culture.

  • Collaborate with our engineering, product and design teams to understand quality-related challenges and opportunities.
  • Establish standards and best practices for when and how quality practices should be incorporated into our product development process.
  • Plan, develop, and execute test strategy across Lattice’s products and teams.
  • Define quality metrics and implement measurements to determine test effectiveness, testing efficiency, and the overall quality of the product.
  • Partner with Engineering to leverage automation for scalable solutions to prevent regressions.
  • Embed on strategic projects and help define testing strategy, create test plans and assess quality risks to ensure a high quality release.
  • Act as the functional leader for QA, determine QA staffing needs, and build the QA team to support Lattice’s quality requirements.

Why Lattice? 

We are rapidly growing the number and size of customers we support, along with the scope of products we offer and the size of the engineering team. In scaling up along these multiple dimensions, a strong candidate will have the opportunity to take on outsized ownership and have a big impact on our success as a company.

  • We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment
  • The opportunity to join an experienced and ambitious team that is passionate about solving customers’ needs and loves coming to work every day
  • Partner with 1,900+ companies around the world to make sure their employees are engaged and performing at a high level
  • A culture that encourages and promotes professional growth and development, with continuous learning reimbursements
  • Competitive salary, equity, and benefits
  • Centrally located FiDi office
  • Flexible vacation/time-off policy