Director, Software Engineering (Content & Guidance) at Highspot
Seattle, WA, US
Highspot helps sales teams improve customer conversations and achieve their revenue goals. From content optimization and performance analytics to in-context training, guided selling, and more, the Highspot platform delivers enterprise-ready features in a modern design that sales reps and marketers love. Using Highspot, marketing leaders have deep insights and analytics into the performance and influenced revenue of content, campaigns, and marketing assets.  What makes the solution special? It’s loved by sales reps globally, and is the #1 rated sales enablement platform on G2 Crowd.

We are committed to diversity as both a moral and business imperative.

About the Role

As a Director of Software Engineering at Highspot, you will inspire, lead, and grow a team of creative and talented core engineers within a major product area. You’ll bring your technical expertise and proven people management skills to bear on strategic decisions about our technical ecosystem, department operations, team norms, and engineering culture. You’ll also be a key member of the broader Product leadership team and a key decision-maker within your product area.

What You'll Do

        Lead a team of engineers and managers, through whom you’ll execute on the strategic direction of your product area, inspiring and motivating teams to do their best work
        Effectively collaborate with key partners in your product area, including Designers, Product Managers, and TPMs
        Uphold and build upon Highspot’s culture, ensuring that Engineering is a welcoming, inclusive place, and that we not only meet our DE&I goals but lead Seattle’s tech industry with our commitment to diversity
        Bring your technical expertise to bear as you work closely with the Architects team to manage the evolution of Highspot’s software; ensure that our architecture and stack are optimized to keep pace with the demands of hyper-growth; position your product area (and support adjacent product areas) for continued high-availability and reliability across multiple worldwide data centers
        Deeply understand the strategic value and the market opportunity of your product area; leverage your expertise to define KPIs and growth plans for your organization
        Consistently deliver a product that maximizes product quality, security, and reliability, including partnering with the DevOps team to build and maintain highly-observable systems with excellent metrics and actionable alerts
        Create a collaborative environment where all levels of engineers can contribute in meaningful ways
        Partner with the Services team to understand what drives customer joy in your product area and ensure your team works to address customer concerns in a timely manner
        Partner with Architects team and CISO to design and implement proactive security postures for customer- and internal-facing systems
        Advocate for the tools, process, and resources the core dev team needs to enable their ongoing success and unlock their ability to innovate
        Mentor and guide the professional and technical development of the managers and engineers on your team
        Define clear roles and responsibilities that ensure efficient decision-making, careful analysis of trade-offs, and a responsible balance of strategic business objectives, unique customer needs, operational necessities, and product quality
        Ensure architects, stakeholders, and SMEs are appropriately involved in decisions
        Ensure decisions are communicated within and outside team
        Enforce accountability through empathetic, relevant, and objective performance targets and timely feedback and coaching
        Advise the broader Product leadership team on the relative costs and benefits of various projects competing for Engineering resources

Your Background

        Minimum of 10 years in senior engineering leadership roles, including managing engineering managers, and recent experience in the B2B SaaS industry
        An academic background in Computer Science or related discipline, or equivalent experience
        Extensive experience developing and scaling cloud-native applications and infrastructure
        Proven success in attracting and retaining top engineering talent from diverse backgrounds
        Proven success as a partner and collaborator who prioritizes the success of the team over individual aspirations
        Entrepreneurial spirit, priding yourself on getting things done with a high level of quality
        Previous experience designing and building software products at scale
        Deep understanding of the SDLC for SaaS applications
        Working knowledge of modern object-oriented and functional programming languages
        Experience building software in a dynamic language such as Ruby or Python

Benefits

Comprehensive medical, dental, and vision benefits
401(k) Matching
Paid parental leave
Flexible work and vacation schedules
Discounted ClassPass membership
Discounted phone plan through Verizon
2 volunteer days per year
Transportation benefits
Competitive compensation and stock options
Fully-stocked kitchen
Annual company-wide events
Meaningfully contribute to a compelling vision!

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.