Security Systems Engineer at TigerConnect
Santa Monica, CA, US

TigerConnect is looking for a Security Systems Engineer who will be responsible for driving important IT and information security initiatives.  The ideal candidate will have an extensive background in systems engineering with an emphasis on information security.  The Security Systems Engineer will be responsible for design, implementation, security and support of TigerConnect’s IT cloud environment, services, infrastructure, and endpoints.  Assist with the day to day information security operations, and help with the implementation of the security strategy to enforce HIPAA compliance.

You will be expected to solve operational problems and help improve, streamline, and secure systems and data in the cloud. The ideal candidate will demonstrate initiative, a forward-thinking mindset as well as an eagerness to learn new skills and technologies.

What You'll Own:

  • Design, implement, and manage Cloud, SaaS, and Managed Hosting infrastructure (G Suite, Google Apps, JAMF, One Login, AWS, BOX, Qualys)
  •  Design and build effective integrations between SaaS applications using RESTful APIs, iPaas, etc.
  •  Management and troubleshooting of end-user security (Firewalls, VPN, antivirus, IDS, IPS, Logs monitoring).
  • Complete various aspects of vulnerability assessment, vulnerability management, configuration and patch verification, and compliance oversight
  • Identify security control issues and emerging risks; develop opportunities for improvement and work with management to ensure timely and effective remediation
  • Conduct information security control and policy reviews
  • Ensure compliance with applicable security standards and requirements
  • Create automation programs for onboarding/off boarding and provisioning/deprovisioning
  • Responsible for our endpoint management/MDM software and strategy.
  • Drive process and systems standardization, continuous improvement, and automation.
  • Build and enhance infrastructure monitoring, configuration management, reporting and alerting systems.

What You've Accomplished:

  • 5+ years’ experience in systems administration, ideally within a SaaS or technology startup environment
  • Strong scripting and automation experience. Proficiency in at least one scripting language.
  • Experience developing and maintaining IT standard operating procedures and playbooks
  • Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, RADIUS, and 802.11a/b/g/n/ac wireless.
  • Background in cybersecurity best practices, including strong experience implementing compliance controls for one or more security frameworks such as NIST 800-53, ISO 27002, HITRUST, and FEDRAMP.
  • Background in networking administration and troubleshooting
  •  Experience administering Google G Suite Enterprise and JAMF is required
  • Experience in deploying and managing OneLogin and integration with various SaaS platforms
  • Strong Mac OS and Windows administration skills.
  • Deep Namely Administration, Configuration, and Integration experience a big plus.
  • Results-oriented, strong customer service and ability to communicate with both a technical and non-technical audience.
  • Able to drive and manage change
  • Strong organizational and project management skills
  • Experience working in cross team environments specifically with Engineering

Who We Are:

TigerConnect is healthcare’s most widely adopted communication platform – uniquely modernizing care collaboration among doctors, nurses, care teams, and patients. TigerConnect is the only solution that combines a consumer-like user experience for both clinical and patient communication with serious security, privacy, and clinical workflow requirements that today’s healthcare organizations demand. TigerConnect accelerates productivity, reduces costs, and improves patient outcomes.

Trusted by more than 6,000 healthcare organizations, TigerConnect maintains 99.99% verifiable uptime and processes more than 10 million messages each day. 

It is recognized as a top Cyber Security Company to Know, one of the 5 Sizzling Silicon Beach Startups to Watch by Entrepreneur, Best Tech Startups in Santa Monica (2019 & 2020) and a Best Places to Work in Healthcare 5 years in a row (2015, 2016, 2017, 2018, and 2019). TigerConnect currently has over 150 employees with offices in Santa Monica, San Jose, and Shanghai.

Why We’re Different:

  • Prime office space in the major tech ecosystems of California - Silicon Beach and Silicon Valley - each complete with a loaded fridge and tons of other perks (think rock climbing wall, food trucks, yoga, happy hours & more)
  • An opportunity to work closely with a proven executive team, board, and serial entrepreneurs (
  • A fun environment that embraces a “work hard-play hard” culture
  • We have team members that love what they do and are willing to go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows
  • This is a full time opportunity with a competitive salary, medical benefits, and 401K matching plan

TigerConnect is an Equal Opportunity Employer.

*Recruiting firms that submit resumes to TigerConnect without first entering into a written contract with TigerConnect will not be entitled to any compensation on candidates referred by that firm.