Retail Sales Specialist (part-time) at Tonal
Chicago, IL, US
Tonal has built the world’s most intelligent fitness system that is changing the way people work out at home. Tonal is a fresh approach to fitness that leverages hardware, software, video content, and artificial intelligence. Everyone who has seen or used our product, from professional athletes to fitness enthusiasts, has fallen in love.
 
At Tonal, we are applying our collective knowledge and creativity to reimagine fitness. We know firsthand that too many hurdles stand between each of us and our fitness goals. Drawing on decades of research and a diverse team of experts, we have created the most advanced strength training system available that makes working out more efficient, effective, and engaging. 
 
We're passionate about building products that transform people's lives.
 
Overview
 
Retail Sales Specialists are the face of Tonal driving our business and delivering exceptional customer experiences at our Oakbrook Center Showroom. Joining a dynamic team, this role connects with our retail partnership guests on a daily basis, learning their goals and educating them on the incredible benefits of Tonal. You will be responsible for delivering on sales targets and build a network of strong client relationships. Keeping our community engaged with our product you will help our new guests and current guests committed to a healthy lifestyle. 
       
What You Will Do
 
Be the face of an expert on Tonal at our retail location 
Develop a deep knowledge and understanding of Tonal’s product, technology, and brand image
Lead Tonal demonstrations, calibrations, and workouts with both scheduled and walk-up guests
Actively reach out to partnership guests and invite them to Tonal space
Lead conversations to figure out each individual guests specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey 
Deliver and exceed team sales goals
Maximize sales through exceptional customer relationships and impactful in-store service
Maintain guest information, preferences and feedback using established Tonal sales systems (Salesforce)
Conduct phone and/or email outreach to potential customers to communicate updates and follow-ups
Maintains an organized and clean sales floor area with an attention to detail 
 
Who You Are
 
Prior sales experience with demonstrated ability to meet and exceed sales goals
Professional, enthusiastic, and hardworking, with strong customer focus
Excellent communication skills (written and verbal), attention to detail and be punctual
High school graduate or equivalent
Must be able to work nights, weekends, and holidays
Proficiency with Apple Products, Google Suite, Microsoft Suite and Salesforce a plus