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Product Director

CommerceIQ

United States of America / Remote
  • Job Type: Full-Time
  • Function: Product Mangement
  • Industry: SaaS
  • Post Date: 09/21/2022
  • Website: commerceiq.ai
  • Company Address: 425 N Whisman Rd, Mountain View, CA, 94043

About CommerceIQ

CommerceIQ specializes in Ecommerce Channel Optimization (ECO), the practice of using machine learning, analytics, and automation to optimize the e-commerce channel across the supply chain, marketing, and sales operations to win at the moment of purchase and drive profitable market share growth.

Job Description

At CommerceIQ, we help brands accelerate their e-commerce growth profitably with machine learning and artificial intelligence. We are building the world’s most sophisticated E-commerce Channel Optimization Platform which orchestrates and automates the decision making process on e-commerce channels like Amazon and Instacart, across the entire e-commerce operational chain - retail media management, sales operations, supply chain, and digital self analytics.

We are in hyper growth mode, having recently raised our Series C and ended our second year of triple-digit revenue growth. Continued acceleration of our growth is fueled by landing new customers, expanding our platform through new modules, managing new retail platforms, and delivering exceptional customer service to unlock high net retention rates.

Product Director

Your role as Product Director gives you an opportunity to shape this future and transform the industry. If you are excited about the opportunity to work with smart people who are working on the most cutting solutions to help brands move to this new world, helping to generate billions of dollars of brand value, then this is the role for you. You will get an opportunity to own and drive multiple 0->1 product lines within the CommerceIQ Product Management team.

Problems you’ll get to solve include:

How to measure category size and share by applying machine learning over sparse data signals
Mining shopping behavior changes and category insights from Ecommerce data and make it available to category managers and brand managers..
Scaling the CIQ platform coverage by integrating with multiple retail platforms like Walmart, Kroger, Target etc.
How to allow brands to go beyond campaign performance data and maximize digital shelf presence to consistently win at the moment of purchase through integrated price, promotions and advertising strategies.
Optimizing the digital shelf for omni channel shopping behaviour on channels like Walmart, Kroger, Target etc.
Scaling the CommerceIQ platforms to other geographies like EU and Asia.

In this role you will:

Own and drive the vision of our product roadmap, balancing short and long-term goals to scale
Become an ally to our customers, working directly with them to understand their use cases and product pain points
Evangelize Ecommerce Decision Management Platform and the impact that AI and algorithms can have on our customers' business.
Work with our customer success and sales teams to collect and analyze feedback, understand market trends and synthesize into roadmap priorities and work closely with UX and engineering for execution
Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences
Lead by example. Roll up your sleeves to ensure projects stay on schedule and meet our high standards of quality

Preferred Qualities or Experience:

Bachelor’s degree with a technical discipline, MBA preferred
6-8 years total experience, 4+ years of product management in software platform or SaaS solutions
Customer obsession-proven ability to develop innovative product solutions that are grounded in a deep understanding of customer needs
Experience translating customer needs and ideas into detailed product requirements
Ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
Experience with end to end product delivery, overseeing roadmap strategy and execution
Experience engaging and influencing both peers and senior executives
Strong analytical and quantitative skills
Proven ability to use a data driven approach to back up assumptions and drive actions

Bonus Experience:

Track record of having built successful enterprise analytics and Machine Learning based products.
Experience with collecting and mining data from the public domain.
Experience with Amazon or Walmart will be a huge plus.

CommerceIQ’s Vision: To build the modern operating system for brands to win in Ecommerce.

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