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Senior Manager - Product Operations

Resilinc

Pune, IN
  • Job Type: Full-Time
  • Function: Operations
  • Industry: SaaS
  • Post Date: 01/25/2023
  • Website: resilinc.com
  • Company Address: 1525 McCarthy Blvd. Suite, 1122, Milpitas, California 95035, US
  • Salary Range: $50,000 - $150,000

About Resilinc

Resilinc was founded with the purpose to strengthen global supply chains, making them resilient, ethical, transparent, and secure. We do this via our technology-driven solutions which create an ecosystem where organizations have unmatched visibility into their supply networks and can collaborate with their suppliers in a transparent environment.

Job Description

About Resilinc

Resilinc is the industry leading provider of Supply Chain Risk Management (SCRM) solutions for the extended supply chain.  Resilinc’s solutions deliver supply chain visibility, sophisticated risk analytics and robust strategies to mitigate the risk of supply chain disruptions.  Our unique and innovative SaaS technology products deliver the leading end-to-end solution that address the fundamental problem of improving supply chain visibility through multiple tiers and fosters collaboration between ecosystem partners.  Our information and analytics platform enables customers to proactively monitor their supply chain for critical exposures to global regions and work collaboratively with suppliers on risk mitigation and crisis response.

For more information visit our website & our social media pages:

Resilinc End-to-End Supply Chain Risk Management Solutions - Resilinc

Experience: 10+ Years

 
Qualification: MBA or relevant qualification

 
Responsibilities:

Running Product Operations with strict adherence to SLAs covering Resilinc products like EventWatch, CommodityWatch, etc.

Handle team that is spread across geographies & countries

Develop deep understanding of product functionality and business use cases

Set team’s KPIs & closely monitor the same

Continuously look for opportunities to improve efficiencies & processes

Close collaboration with stakeholders across functions

Spot opportunities to automate otherwise mundane tasks, collaborate & negotiate with technical teams to get it automated

Handle escalations on immediate basis irrespective of time of the day

Periodic management reports & reviews

People Management: performance reviews, defining & implementing effective team structure, hiring talent, developing internal talent, cost effective management of operations

Skills required: 

10+ years of Operational Management experience with technical background

In depth understanding of Product Operations

Team management

Client / customer handling

Analytical and problem-solving skills

Strong communication and interpersonal skills

Content writing, content editing experience is desired

Supply chain knowledge is a desired

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