Job Description

Role Description

We are seeking a talented and motivated HR Business Partner (HRBP) to partner closely with our business leaders and drive the achievement of business objectives through exceptional people practices. The HRBP will advise on team structure, proactive talent planning, function-specific learning and development, performance and development processes, and application of company-wide HR practices to meet specific team needs. Specifically, this role will support our Technology team, including Engineering, Product, and UX Design.  

An ideal candidate will exhibit business savvy, emotional intelligence, initiative, strategic thinking, creativity, a drive for continuous learning and has operated in the past as an extension of the leaders they support. This role is critical in helping us to build, manage and support high-impact HR business practices as we scale our company operations and grow our Team.

Primary Duties & Responsibilities:

Be the Talent lead and business partner to the Technology and Product organizations, proactively working with leaders to build and execute on talent and workforce plans that deliver business results
Partner with the HR People Analytics team to identify and interpret trends in complex data sets to tell a compelling story about our employees and inform decision making across the company
Build program infrastructure for repeatable Employee Experience processes and thought partnership for continuous improvement and innovation
Provide employee relations support to assist employees and leaders in resolving issues
Assess leadership and employee development needs, make recommendations, and implement appropriate solutions
Partner with Finance and Executive Team members for efficient Workforce & Org Planning
Provide appropriate coaching and development feedback to leaders and employees
Partner with the broader TAO team to design, communicate and implement core HR systems and initiatives, from change management to goal-setting to engagement surveys, taking lead ownership for these processes related to assigned client teams
Become a champion of our values and steward of our culture, striving to make Included Health a great environment for people to do their best work

Role Requirements:

BA/BS degree or equivalent related experience
7+ years of HR Business Partner experience or other relevant work experience
Experience directly supporting Engineering teams and leaders
Demonstrated success in supporting a fast-paced, distributed workforce
Strategic and empathetic thinker, quick to recognize business challenges and their real and potential impact on employees
Perceptive and thoughtful in identifying issues and developing appropriate solutions
Strong interpersonal skills, ability to build trusted relationships and provide effective coaching
Ability to keep information confidential and handle sensitive issues with empathy and strong judgment
Initiative and enthusiasm to consistently and positively contribute in a fast-paced work environment
Effective written and verbal communication skills, with an emphasis on tact and diplomacy

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About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.