Job Description

Are you passionate about social media messaging and have experience with it daily?

Digital Air Strike is THE leading customer engagement technology partner helping 7,000+ businesses leverage digital and social media environments. Our technology, team, and culture contribute to the success of our clients. Digital Air Strike is recognized worldwide for its industry-leading technology & solutions and we are looking for elite professionals to join our growing team!

Our Reputation Specialist opening is an entry-level, full-time opportunity, onsite at our Old Town Scottsdale office. You will be working in a fun and energetic environment with a lot of exciting team activities and company perks. There is also so much room for growth!

This is a position where you will get to showcase your deep understanding of social media review sites. Not only will you have a chance to be the voice of our clients and help them build a positive relationship with Digital Air Strike, but you’ll also help them connect with potential customers during a time where social media is playing a bigger role than ever in consumer activity.

Responsibilities:

Composing customized review responses, logging them in our internal tools, and posting them live on review sites
Crafting and sending client notifications of customer reviews
Checking client information to ensure we have the correct info
Auditing internal tools
Communicating any access issues or intensified reviews to the Digital Specialist team

Qualifications

College-level communication skills
Professional office experience preferred, not required
Must have experience using social media platforms and review sites
Experience multitasking and working under deadlines
Excellent writing skills with emphasis on flawless grammar and spelling
Attention to detail
Resourceful, well-organized, and highly dependable
A track record of working well within a team and as an individual contributor
Enthusiastic, professional, passionate, and career-oriented

Benefits

The health, happiness, and financial success of our employees is the basis of our comprehensive and generous benefits program which includes, but is not limited to, the following:

FREE & Company Subsidized Health Insurance Plans - Medical, Dental & Vision
Flexible Spending Account, Dependent Care FSA, Health Savings Account, & Commuter Benefits
FREE Life, Short-term and Long-term Disability Insurance
FREE Employee Assistance Program for Mental Wellness & Life Planning
Pet Care Discount Program for Veterinary Care
401k & Roth 401k
Incentive Stock Options
Tuition & Training Reimbursement Programs
11 Paid Holidays & Competitive PTO
Monthly Bonus 1/2 Day Fridays
Paid Parental Leave
Modern, fun, and friendly work environment, and more!

Equal Opportunity Employer

Digital Air Strike provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

*this position is not available for residents of California, Colorado, or New York City