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Software Engineer, Cloud Infrastructure


Seoul, KR
  • Job Type: Full-Time
  • Function: Engineering Software
  • Industry: SaaS
  • Post Date: 05/25/2023
  • Website:
  • Company Address: 400 1st Ave, San Mateo, CA, 94401

About SendBird

Sendbird believes conversations are at the heart of building relationships and getting things done. As such, we built the world's most proven conversations platform for mobile apps across chat, voice, and video. Industry leaders like Reddit, DoorDash, and Hinge use Sendbird to drive increased transactions & loyalty for hundreds of millions of users every month.

Job Description

What You Will Do

  • Design and implement continuous delivery pipelines, infrastructure-as-code, configuration management, and service monitoring tools for large-scale SaaS services.
  • Design and implement infrastructure to be safe and secure against cybersecurity threats.
  • Be responsible for incidents on infrastructure resources not only for computing resources but also other managed services of the public cloud providers.
  • Automate and enhance infrastructure and configuration management for minimal operation cost in the DevOps/SRE perspective.
  • Perform daily tasks for ensuring high availability of services and cost-effective operation.

What You Bring To The Table

  • 2+ Years of DevOps experience or similar engineering role
  • Experience in large-scale service operation on public clouds (e.g., AWS, GCP)
  • Experience with implementing large-scale infrastructure code with Terraform, Ansible, and Kubernetes manifest templates.
  • Experience with centralized monitoring/logging systems (e.g., Datadog)
  • Strong scripting(e.g. Bash) and automation skills for infrastructure management. (e.g., Terraform, Ansible)
  • Strong understanding of concepts on Cloud-Native, DevOps, SRE
  • Good understanding of Containerization and Kubernetes

Even Better If You Offer

  • Fluent communication skills in both Korean and English
  • Experience with operating and maintaining globally deployed large-scale services
  • Experience with handling massive concurrent connections and processing large-scale traffic
  • Experience with open source solutions, e.g., RabbitMQ, Redis, Kafka, Istio
  • Understanding of security threats for the systems running on the public clouds
  • Proficient with IaC like Terraform, Ansible

Our KR benefits include (but are not limited to)

  • Silicon Valley's equity program (1 year cliff) 
  • Remote work policy, flexible work hours
  • Be Your Best Self: 3.9 million won (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, to gym memberships, to books, to fitness classes, to mental health services, to massages
  • Support for home office set up such as motion desks, chairs, monitors, and AirPods 
  • Learn a Language benefit - up to 3.6 million won per year towards language lessons 
  • Weekly office lunch
  • Monthly team building cost
  • Partial support for commuting costs
  • Free parking at the Seolleung office
  • Group insurance support that covers employees, spouses, and children
  • Medical checkup support, including MRI and genetic testing - for the employee and one family member
  • Seven additional paid holidays in addition to annual leave (Boost leave, Birthday leave, etc.)
  • Support for the latest work devices, such as MacBook Pro (special support options for each job position)
  • Unlimited snack bar filled with snacks, beverages, and instant noodles every day
  • 12-week paid parental leave support (available for both mothers and fathers)
  • Other support programs for congratulations and condolences


The Future of Work at Sendbird 2.0

Sendbird values both work efficiency and team collaboration, and relationship building. For that purpose, we operate the new Future of Work 2.0 system. Those who live within an hour's commute to work will go to the office once a week to achieve synergy while autonomously choosing the best place and time to work together. Depending on your residence, organization, or nature of work, the frequency of attendance will be determined by consulting with the team.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

About Sendbird

At Sendbird, we are building the most scalable and powerful chat API in the world with a mission to build connections in a digital world. Conversations have always been the way people build relationships and get things done and our goal is to put the power of conversations in the hands of every developer and brand by making apps more social through chat, voice and video.

Sendbird is rapidly growing unicorn start-up headquartered in San Mateo, CA with additional offices in; New York, London, Seoul, Singapore, and Bengaluru and has raised over $220M with a $1 Billion+ valuation from leading investors, including: ICONIQ Capital, STEADFAST Capital Ventures, Tiger Global Management, Shasta Ventures, Softbank Vision Fund 2, and Y Combinator.

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